Shipping policy
Shipping & Delivery Policy
Last updated: 30th July 2025
At Jellyz, we are committed to getting your gel nail stickers to you quickly, securely, and affordably—so you can enjoy salon-quality nails from the comfort of your home!
Processing Time
All orders are processed within 1–2 working days (excluding weekends and UK bank holidays).
You will receive a confirmation email with tracking information once your order has been dispatched.
Delivery Options & Rates
🇬🇧 UK Delivery (via Royal Mail)
- Standard Delivery (Tracked 48): 2–4 working days – from £2.99
- Express Delivery (Tracked 24): 1–2 working days – from £4.50
- Free Standard UK Delivery on orders over £30.00!
International Delivery (via DHL Express)
-
EU Express Delivery: 3–7 working days – from £4.99
- Rest of World Delivery: 3–7 working days – from £9.99
- Free International Delivery on orders over £30.00!
Rates and delivery times vary by country. You’ll see accurate pricing at checkout.
Please note: Customs charges or import duties may apply depending on your country’s laws. These are the responsibility of the customer.
Where We Deliver
We currently ship across the United Kingdom and to most international destinations.
If your country isn’t listed at checkout, please email us at
📩 jellyznails@gmail.com — we’ll do our best to assist you.
Missed or Delayed Deliveries
While we do our best to ensure timely delivery, delays may occasionally occur due to postal service issues or customs processing.
If your order hasn’t arrived within the expected timeframe, please contact us with your order number, and we’ll help track it down.
✉️ Contact
For any shipping-related questions, please reach out at:
Email: jellyznails@gmail.com